I am having a problem with the "Official" new version of the phone app on my Android phone:
At first, it accepts my user name and password and opens fine. But then the next time I try to open it--to update my food journal or whatever, t requires my username and password again BUT IT WON'T ACCEPT IT. A remedy I discovered by trial and error is to n to go into "Manage Apps," find the app, force-close it and clear the data. Then I back out of there and open the app--re-enter my username and password AGAIN--and then it opens. But the next time I need to use it I will have to go through this clunky process all over again.
I never had any problems at all with the old version. First of all, It used to open up fine every time I used it without requiring me to re-enter my info every time I just want to add a glass of water to my tracker, etc. This is VERY frustrating and annoying. I'm not certain what the "improvements" are supposed to be with the new version (perhaps functions that I don't use...?), but as far as I'm concerned, I have lost one of the great conveniences that I once enjoyed and that I pay for. Even more annoying is that the OLD version (that worked fine) wouldn't open for me once you had put out this new update. It INSISTED that I update to the new app--and now I feel screwed.
Anything helpful you can offer me at this point?